If you are using windows 7 just press the enter key, if you are using windows 8 you will need to select it from the list of options. Press the Windows key on your keyboard, then type Programs and features. Having problems installing Autodata 3.38 2011 on Windows 7 or Windows 8? Follow the steps below to remove Visual C++ Redistributable 2008 and install Visual C++ Redistributable 2010. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7. Hi K3nnyb, Follow the suggestions listed below for a possible fix: Method 1: I would suggest you to perform clean boot and check. Anyway, many, many thanks for your help, suggestions and advice and have printed your answer out, so that in future, if I have the same problem, I know what to do. Incidentally, I have subsequently discovered that the CD is a copy and not the original, so that is probably why I am getting the error message. Then I clicked on the drive, sent the icon to the task bar and kept the CD in the drive and find that when I click on the icon, the programme opens up and I am able to use it. I did everything that you suggested - clean booted my laptop and everything else associated, but to no avail, still got the same error message. Hi there Apologies for my tardiness in not getting back sooner.
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